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Great News, we are again able to offer routine health care visits. This includes check ups, vaccinations, elective surgeries, blood tests and all our usual services. We do have provincial government restrictions on how we offer our services so it will take a bit more time and more staff to do our routine work but we can’t wait to get started. Because of this great news we are expecting to hear from a lot of people in the upcoming weeks and months. It would be a great help if you could email us for non urgent requests ([email protected]) and use the web store for food and drug orders (www.myetstore.ca/colonialvet).
APPOINTMENTS
We are seeing routine health care visits. There will a bit more of a wait as we work through the back log but we are committed to getting caught up as efficiently as possible. Of course we will continue to make time for sick and injured patients as well.
At this time we are still maintaining curb side service protocols so please give us a call when you arrive in the parking lot. The veterinarian or technician will come out to the car.
TECHNICIAN SERVICES
Because of the new regulations the technicians and veterinary assistants are busier than ever. Although the time is more limited there is still time set aside for appointments with your favourite technician. Please be patient with us as it may take a little longer than usual. Donna, Sarah and Mel can’t wait to see you again.
SURGERIES
We are now scheduling elective surgeries. We are giving priority to all procedures that were cancelled due to Covid 19. Please send us an email if you want to ensure your pet is on the list, or if you want to schedule an elective procedure. [email protected] One of our technicians will get back to you to get you onto the schedule asap.
CURB SIDE PROTOCOL
At this time we are continuing our curb side protocol. This means that for now clients are remaining outside the building. If you don’t have a mobile phone let us know the approximate time that you will arrive and your car colour and we’ll watch for you and listen for a friendly “toot”. Otherwise call when you arrive and a team member will bring your orders to the car. Payment can be processed over the phone.
Although we do enjoy spending time with your furry family we miss our human clients as well and look forward to visiting with you when we can. We hope everyone is well and staying safe. If you have any questions or concerns at all please reach out to us ([email protected]) and someone will be in touch
Located just 10 minutes east of Orleans, the Colonial Veterinary Hospital offers quality health care for both dogs and cats. We are proud to be part of the small welcoming community of Navan, where we escape the city feel of Ottawa. We pride ourselves in caring for every pet as if it were part of our family and offering a friendly warm atmosphere. The Colonial Veterinary Hospital is a full service hospital offering small animal wellness programs, on site laboratory, surgery and digital radiology.